Case study
Pronestor Customer: Basefarm
100 employees and a growing number of challenges
“We saw immediate improvements only weeks after the first installation.”
– Basefarm AB
The challenge
Basefarm had difficulties booking meeting rooms ad-hoc, and a growing number of complaints about not having enough available meeting rooms, and people not showing up to their own booked meetings.
The result
In the first phase, Pronestor Partner, Stratur, installed 5 Meeting Room Touch Screens with LED frames. These screens can be fully customized and Basefarm can also use the same screens for error reporting. After a few months of use Basefarm could see the difference with the no-show problem solved and they recently added 8 more Meeting Room Touch Screens.
“Now we have full control over our 13 bookable meeting rooms. The system is both flexible and reliable, extremely easy to use and the statistics that we can pull have been very helpful. The whole ride was exceptionally smooth thanks to a very close working relationship with Stratur and Pronestor.”
Stefan Lindblom
- Head of Internal IT, Basefarm AB
Customer Success Stories
“We were using Outlook and Exchange to handle our meeting room and resource bookings for years. It had worked okay, but especially our concierge team was beginning to feel the frustration of the functions those systems lack, so with the move to a new building it seemed like the right time to find a better way to handle it.”
Georgina Denier
— Manager, front of House, TCorp
“Yarra Valley Water has around 150 meetings a day, of which about 30% are spontaneous and the remaining meetings are pre-booked. Because all our rooms are now back online we no longer have much contention. No-shows are down to less than 5% of all bookings.”
Leigh Berrell
— CIO & GM of Business Technology Service, Yarra Valley Water
“We are an investment bank with some of Denmark’s biggest funds and companies as clients. They expect the highest professionalism from us, not just in terms of counsel but in everything we do. Therefore, when
we hold client meetings, everything has to be 100% in order. Pronestor has helped ensure this.”
Christina Müller
— Receptionist, Carnegie Bank